The Hudson Group Knowledge Base
Designed for clients of The Hudson Group and their suite of transportation management applications, the Knowledge Base will provide many quick self-help answers to common or frequently asked questions.

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The Hudson Group Knowledge Base

The Hudson Group Knowledge Base

article How do I submit a graphics request for a new web reservation portal?
If you are setting up a new custom portal for your HWeb Reservation Manager online reservation...

  10-10-2006    Views: 2924   
article TechTips Newsletter
TechTips is the Hudson company newsletter. This valuable document is created for and...

  2-23-2005    Views: 2443   
article Cannot print to a Print Server on local network....
Cannot Print to a Print Server on local network while working in an RDP platform.SymptomWhen...

  8-4-2006    Views: 3164   
article Changing the default or displayed recommended pickup time
Can I change which time is the recommended or default pickup time that clients see on the web...

(No rating)  3-6-2008    Views: 1647   
article Configuring and Using UniPrint
If you are a Hudson client connecting to an online server in order to run your application and...

(No rating)  11-16-2006    Views: 2367   
article Dynamic DNS Service for Terminal Service Clients
Many Hudson clients try to access their office servers from remote locations such as Airport...

  12-29-2005    Views: 3556   
article FlightView - What is it?
Founded as RLM Software in 1981, FlightView was the first non-airline organization approved to...

  2-23-2005    Views: 4193   
article FlightView Screen Shots inside Hudson Applications
Download and open the attached file by selecting a link to the right. You will receive a...

(No rating)  3-7-2008    Views: 2274   
article How do I get files and reports from a Hudson hosted server to my office PC?
Currently, for server and user security reasons and to prevent the spread of viruses,  files,...

  11-16-2005    Views: 2385   
article Hudson adds voice talent to its list of services
Whenever possible, you are always trying to put your best foot forward and making a positive,...

(No rating)  9-2-2009    Views: 649   
article Hudson email list
How do I add my name to Hudson's email list?   ORHow do I remove my name and email address from...

(No rating)  10-30-2009    Views: 385   
article Please Wait while Windows configures Microsoft Office 2000...
"Please Wait while Windows configures Microsoft Office 2000..." appears and keeps...

(No rating)  4-7-2006    Views: 6858   
article Remote Desktop Connection with Vista
You will be connecting to the Hudson Terminal Server using a Microsoft application called Remote...

  6-10-2008    Views: 2851   
article Reporting Program Bugs - Bugzilla
The Hudson Group has a method for reporting program or software bugs to the appropriate...

(No rating)  2-24-2005    Views: 2225   
article Terminal Services and Printing to USB Printers
August - 2005In the past, if you had a computer sitting on a remote network that had a printer...

  8-1-2005    Views: 19939   
article Tokens
Click Here for Tokens List

  3-3-2005    Views: 4041   
article Updating / Checking your HWeb License
Updating/Checking your Hudson HWeb LicenseTo ensure that your license has been downloaded...

(No rating)  2-25-2005    Views: 2462   
article Updating Hudson Software - How to
Updating the Hudson Software on your workstation.Overview:Periodically, The Hudson Group...

(No rating)  2-14-2005    Views: 2635   
article Using Remote Desktop Connection
Preparing for and Using a Remote Desktop ConnectionProtecting your Internet ConnectionIf you...

(No rating)  2-14-2005    Views: 4001   
article VNC
VNC is a freeware/shareware application which Hudson Tech Support staff uses on a frequent basis...

(No rating)  2-25-2005    Views: 2257   
article What is HWeb InfoView and what can it be used for?
What is HWeb InfoView and what can it be used for?How much time would you estimate your...

(No rating)  1-18-2008    Views: 2846   
article WinZip
WinZip is a file compression utility used to compact/compress files, making them easier to store...

(No rating)  2-25-2005    Views: 2186   

Categories

category ALERT Software System (16)
Information about the Hudson ALERT transportation management system
category BlackBerry Configuration & Usage (6)
How to setup, configure and use BlackBerry with HWeb Applications
category Credit Card Processing (10)
Issues and Questions regarding processing of Credit Cards
category CSV files (2)
Articles relating to csv files (fares, time rec, exc, etc.)
category File layouts (14)
Layout of CSV files
category GO Airport Shuttle (1)
Items pertaining to GO Airport Shuttle providers and The Go Group
category HWeb Mobile Devices (11)
Handheld / Mobile Ticketing Device
category HWeb Netcast (3)
Downloadable voice training and information on Hudson products and services
category HWeb Safety Net (1)
The Hudson Group's Online Database Backup System
category Reservation, Dispatch, Accounting System (226)
Software used on local networks
category Security (0)
Articles and content regarding Hudson Security and security features
category System Down (1)
Procedures and documentation on dealing with a system down crisis.
category Tech Support Staff Only (36)
Articles and information intended for Hudson Tech Support Staff.
category WEB (50)
General WEB

Latest Articles

article Editing Trip Status from Within HWeb Agent
With the proper privilege granted and enabled, you have been able to edit or set the Trip Status...

(No rating)  12-11-2009    Views: 160   
article Keyboard shortcut change - Ctrl + X
Effective with the release of Hudson local software version 1.91, there is a change to the way...

(No rating)  12-11-2009    Views: 217   
article Add Toolbars to your Hudson Applications
To make your Hudson applications a little more intuitive to use, and facilitate the training of...

(No rating)  12-8-2009    Views: 149   
article How do I enter an Affiliate Profile?
With the ever expanding popularity of networking with other transportation companies so that...

(No rating)  11-24-2009    Views: 182   
article Hudson email list
How do I add my name to Hudson's email list?   ORHow do I remove my name and email address from...

(No rating)  10-30-2009    Views: 385   

Most Popular Articles

article Terminal Services and Printing to USB Printers
August - 2005In the past, if you had a computer sitting on a remote network that had a printer...

  8-1-2005    Views: 19939   
article Login failed for user; Reason: Not associated with a trusted SQL Server connection
Login failed for user "USERNAME-HERE." Reason: Not associated with a  trusted SQL...

  10-31-2005    Views: 16881   
article Run-time error 429 - ActiveX component can’t create object
Re-register all HWeb DLLs (esp. HWebTools).Contact Hudson Tech Support for Assistance.

  2-14-2005    Views: 14651   
article Active X Error 429 - ActiveX component can’t create object
Install Internet Explorer 6.0 or later version. 

  2-14-2005    Views: 12662   
article Application Error 430 - Class does not support Automation or does not support expected interface.
Incorrect DLL, update DLL (DLLs should only be in system folder). Contact Hudson Tech...

  2-14-2005    Views: 8063   

Highest Rated Articles

article Creating/Using Alternate Fare Tables
Creating and Using Alternate Fare TablesOverviewWhen utilizing group profiles it may become...

  2-2-2005    Views: 2344   
article Application Error 3219 - Operation is not allowed in this context
Utility error: Mis-match of CSV chosen for import VS import type selected. For example...

  2-14-2005    Views: 4138   
article Application Error 438 - Object doesn’t support this property or method.
See Reinitializing Configuration http://www.hudsonltd2.com/kb1/article.php?id=181

  2-14-2005    Views: 4848   
article Application Error 75 - Filename/Path Error
Indicates a WRITE Error: Remove the log file of the Product producing the error. May also...

  2-14-2005    Views: 3503   
article VRAS - Virtual Resource Allocation System: Configuration and Use
VRASVirtual Resource Allocation System

  2-14-2005    Views: 3208   


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