The Hudson Group Knowledge Base
Designed for clients of The Hudson Group and their suite of transportation management applications, the Knowledge Base will provide many quick self-help answers to common or frequently asked questions.

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The Hudson Group Knowledge Base .: Reservation, Dispatch, Accounting System .: Common errors .: Application Error 5

Application Error 5

Error during the sending of an email: path not found.

From Agent, Dispatcher, or Admin:
Open Tools \ Configuration \ Templates.
Locate the appropriate email template that was being sent.
Review the complete path to ensure that it is correct and  that the template file exists and is in the specified directory/folder.

If you believe all is correct and the problem persists, please contact Tech Support.

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