The Hudson Group Knowledge Base
Designed for clients of The Hudson Group and their suite of transportation management applications, the Knowledge Base will provide many quick self-help answers to common or frequently asked questions.

Glossary    Contact Us
Search  
   
Browse by Category
The Hudson Group Knowledge Base .: Cannot print to a Print Server on local network....

Cannot print to a Print Server on local network....

Cannot Print to a Print Server on local network while working in an RDP platform.

Symptom

When opening the Printers & Faxes configuration on the Terminal Services Server, your active session is not displayed with an associated Printer

Problem

When using Terminal Services to access a Hudson LTD online server (such as LTD3), you will not be able to print to a printer on your local network if it has been connected to a stand-alone print server (such as HP Jet Direct).  This results because MS Terminal Services cannot redirect to an IP address on  the local network.  It is not a failure of Hudson products.


Resolution

  1. Ensure proper printer drivers are installed on each workstation which is printing to the network printer.
  2.  Ensure that the printer has been added and the same drivers added to the source or host Terminal Services server
  3. In the local office, share the previously installed (most likely default) printer
  4. Give the existing printer a simple name: ex: HP4200
  5. In the local office, use the Add a New Printer Wizard to add an additional (duplicate) printer to each workstation. Do Not Set this as the Default Printer.
  6. Open the new printer properties. Go to the port configuration and set to print via LPT3 port.  Also: set this printer to be shared. 

    Open a command prompt and enter:
            net use lpt3: \\[workstation-name]\[new-printer-name] /persistent:yes
    Ex:   net use lpt3: \\counter2\HP4200 /persistent:yes
  7. Do a test print from Word, Notepad or other, from the local PC and ensure printer connection is working.
  8. Connect to the Terminal Services server and retry printing.

This is not the only solution, but is a viable work-around this shortcoming of MS Terminal Services and RDP printing protocol.  It is best used in a small office environment with few workstations printing to one or a few printers only.


How helpful was this article to you?

Related Articles

article Reprint a ticket - Clearing Print History
Clearing the print history of a ticket or boarding pass is considered an Administrator level...

(No rating)  7-14-2005    Views: 1778   
article Managing profiles in local system and then exporting to Web
At one time, Web Profiles were created and managed by clients online. Local System profiles were...

(No rating)  2-27-2007    Views: 1973   
article Importing Fares in the Hudson "Local" system.
Fare files are created and maintained externally to the Hudson applications. This is done most...

(No rating)  4-15-2009    Views: 970   

User Comments

Add Comment
Comment MBEE TECHNICAL
6-26-2009 at 3:10am
I had the same problem what I did is made sure the version of RDC Client is up to date. Or you can install the client that is in the host machine available under system32





.: Powered by Lore 1.5.9
[ Admin Login ]
Please: This information is provided as a courtesy to clients and users of HWeb products only. Reprinting without permission is inconsiderate.