The Hudson Group Knowledge Base
Designed for clients of The Hudson Group and their suite of transportation management applications, the Knowledge Base will provide many quick self-help answers to common or frequently asked questions.

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The Hudson Group Knowledge Base .: Remote Desktop Connection with Vista

Remote Desktop Connection with Vista

You will be connecting to the Hudson Terminal Server using a Microsoft application called Remote Desktop Connection.  Remote Desktop Connection comes installed with Vista and XP operating systems.

There are some small differences when using this application in Vista. If you are looking for instructions for remote desktop connection using XP you will find it in the article titled Using Remote Desktop Connection.

Follow the instructions to access the Remote Desktop Connection application.

1. Start menu.

2. All Programs.

3. Accessories.

4. Remote Desktop.

Connecting

(Ensure first that your workstation can connect to the internet.)

It may be easiest to copy the shortcut to your windows Desktop. You can save the computer name, user name, and password onto the shortcut.  Once set up you can simply click on the shortcut to access the Hudson server.

To set up click on the Remote Desktop Connection application.

1. Click on the OPTIONS tab.

2. Enter in your computer IP (this will be given to you by a Hudson technician).

3. Click Save As and save a shortcut to your Desktop. Rename the file to something you will recognize (ie. HudsonConnect).

4. Click Save.

5. Click Connect.

6. Check next to Remember my credentials.

7. Click Use another Account.

8. Enter the domain followed by your username (ie. hudsonts\username).

9. Enter the password (this along with the username will be given to you by a Hudson technician).

10.Click OK

Upon successful login, you will be presented with your customized Windows Server Desktop where you will see your normal HWeb Icons. From here, you login to and use your Hudson products in the normal manner.

When finished with your session, click the START button, then Log Off. When asked if you are sure you wish to log off, select YES.

At any time during your session, you may return to your own Windows Desktop by clicking on the minimize (-) button at the top of your Remote Desktop screen. The session will be minimized to your taskbar. To restore, simply click on the session in youir taskbar.

While connected to the Hudson Server, you are welcome to use a web browser (Intenet Explorer, Mozilla, etc.) to retrieve helpful and useful work related information (Flight schedules, etc). You are not authorized to download applications of any sort to the Hudson Server, without express written consent of Hudson Technical Support department.

If you have trouble connecting to the Hudson Server, make sure first that you have internet access from the workstation. If in doubt, check this from more than a single workstation or PC. If you have internet access, but cannot connect to or login to the Hudson Server, call our Tech Support line or send and email to support@hudsonltd.com.


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