The Hudson Group Knowledge Base
Designed for clients of The Hudson Group and their suite of transportation management applications, the Knowledge Base will provide many quick self-help answers to common or frequently asked questions.

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The Hudson Group Knowledge Base .: Tech Support Staff Only

Tech Support Staff Only

Articles and information intended for Hudson Tech Support Staff.

article .Net application error
Error Message:The application failed to initialize properly (0xc0000135). Click on OK to...

(No rating)  12-15-2005    Views: 1815   
article Alarm: Unable to write record ./data/bosfares.db, #### -
****For Hudson Tech Support Staff****When you see an alarm or numerous alarms that looks like...

(No rating)  10-21-2005    Views: 2122   
article Bridge Semaphore Configuration
Add configurable semaphore names for HwebExi & HWebCfg access.    The default names are...

(No rating)  4-23-2009    Views: 780   
article Bridge Service Setup
You must have 190a or higher to setup the bridge as a service.You will want to make the...

(No rating)  5-7-2009    Views: 799   
article Client Center Bridge Configuration
To set up a bridge to be used for client center or infoview, you need to add the following...

(No rating)  5-7-2009    Views: 844   
article Client Center Setup
Summary:  This document contains the collected knowledge for setting up the Client...

  8-26-2009    Views: 610   
article Configuring Terminal Server for Differing Time Zones
Configuring Terminal Server for Differing Time Zones By default Terminal Server keeps...

(No rating)  4-9-2007    Views: 3773   
article Creating a Tours / Attractions site for GO
**********FOR INTERNAL HUDSON TECH SUPPORT USE***********These are the steps to be followed to...

(No rating)  7-10-2009    Views: 709   
article Creating a web site Content Management System Account (for GO Providers) and give access to page details
These instructions will allow you to create an Expression Engine Content Management System...

(No rating)  7-10-2009    Views: 676   
article Desktop Active Recovery
Desktop Active Recovery  This error occurs when multiple Users login to a TS...

  8-18-2007    Views: 2046   
article Disabling a Hudson Server Online Account Login
****FOR HUDSON TECH SUPPORT USE ONLY****Disabling a Hudson Server Online Account...

(No rating)  2-25-2005    Views: 2481   
article Enabling other or multiple ConfigID's in Dispatcher Grids
    ***** THIS INFORMATION INTENDED FOR HUDSON TECH SUPPORT STAFF*****When a client is using...

(No rating)  2-13-2006    Views: 1932   
article Error: Cannot Create Table
*****This information intended for Hudson Tech Support staff Only******If the error message: ...

(No rating)  4-5-2006    Views: 2089   
article File Based Reservation Import
File based reservation import-----------------------------Add support for polling a directory for...

  5-15-2008    Views: 1531   
article How to delete a session database
*** FOR HUDSON STAFF ONLY ***A tool exists so that anyone can delete the session database on...

(No rating)  2-14-2005    Views: 1967   
article HWeb InfoView - Setup and Configuration
***FOR HUDSON TECH SUPPORT USE ONLY***HWeb InfoViewSetup & Configuration 

(No rating)  4-1-2005    Views: 2734   
article HWeb SafetyNet - Restore Procedure
Client Restore Procedure1.) Open HWeb SafetyNet2.) Select Retrieve View3.) Select Explore...

(No rating)  9-1-2005    Views: 2052   
article HWeb SafetyNet - Installation and Configuration
SafetyNet Installation, Setup and ConfigurationOverview and Background:HWeb SafetyNet is...

(No rating)  3-28-2005    Views: 2473   
article HWeb SafetyNet - Monitoring the status of Backups
***** FOR HUDSON TECH SUPPORT STAFF ONLY***** HWeb Safety Net Monitoring the Status of...

(No rating)  9-6-2005    Views: 1730   
article HWebSafetyNet - Restore client via Web Interface
If you need to restore a clients database for testing purposes.Go...

(No rating)  1-8-2007    Views: 1936   
article Importing drivers and vehicles list
If a customer has a large list of drivers and vehicles they wish to put into their database, it...

(No rating)  2-28-2008    Views: 1222   
article Installing Office on a Terminal Server
Installing Office 2000 on a server, where Terminal Services is used:When a single installation of...

(No rating)  4-1-2008    Views: 2307   
article Pager Configuration Strings
SMTP is for one and 2 way...

(No rating)  9-28-2005    Views: 1981   
article Put site in Sytem Update Mode
*** FOR HUDSON STAFF ONLY ***A tool exists so that anyone can disable a site from allowing...

(No rating)  6-27-2005    Views: 2117   
article QAS Postcode Update Procedures (NatEx)
Procedures for Updating of QAS PostCode data for Hudson applications at NX Dot2DotFor a copy of...

  3-2-2008    Views: 1495   
article Remove Server 2003 Terminal Service Background (esp. on Dells)
On Windows 2003 Servers especially Dell servers a large background image loads and slows the...

  11-23-2005    Views: 4330   
article Setting LogState Value in the ini file
The ini files used by Agent, Dispatcher, Bridges, HGUtils,  etc. can be set to enable, by...

(No rating)  8-8-2008    Views: 1019   
article Setting up a Teminal Services HWeb Account
**** For Hudson Tech Support Staff Only****Setting up a Terminal Services HWeb AccountOverviewFor...

(No rating)  10-18-2005    Views: 2116   
article Setting up GO Affilliate accounts in Local and GO Web systems
************FOR HUDSON INTERNAL TECH SUPPORT STAFF ONLY*************After building an HWeb...

(No rating)  7-10-2009    Views: 624   
article Setup and Configuration of FlightView
*****FOR HUDSON TECH SUPPORT ONLY*****

(No rating)  2-28-2005    Views: 3349   
article Slow Terminal Services with Vista
We discovered that Microsoft Vista has speed issues when connecting to a terminal server.The good...

(No rating)  7-17-2007    Views: 2547   
article Tech Support Troubleshooting Guidelines
****FOR HUDSON TECH SUPPORT ONLY****Troubleshooting client issues can be challenging -...

  4-4-2005    Views: 2188   
article The current printer driver is not compatible with a policy enabled
The current printer driver is not compatible with a policy enabled on your computer that blocks...

  12-19-2005    Views: 5300   
article VoIP - Router Settings
****For Hudson Company Staff Only****Setting the QoS Priority on your Network Router for VoIP...

(No rating)  4-22-2005    Views: 4184   
article Watch Dog
Watch dogA background process has been added to watch for "hung" processes. If the...

  5-15-2008    Views: 1200   
article WYSE Terminals and Terminal Services Printing
****For Hudson Tech Support Only****Setting up and configuring of WYSE Terminals for printing via...

(No rating)  10-19-2005    Views: 3508   


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